Investor onboarding for

venture capitalprivate equityprivate debtreal estateinfrastructure

ACE Alternatives simplifies investor onboarding, enabling GPs to onboard investors quickly, securely, and with minimal effort. Our seamless process includes automated KYC/AML checks, e-signing, subscription documentation, and complete transparency for all stakeholders.

investor onboarding with ACE Alternatives
fastest onboarding in europe with ACE Alternatives

Investor onboarding
takes on average 41 days
our record was 12 minutes!

Using our proprietary platform, ACE streamlines the entire investor journey—from onboarding to closing—ensuring a fast, secure, and compliant process every step of the way. Our technology simplifies complex workflows, providing a seamless experience for both GPs and investors.

Fast-track your fund closing
with compliant investor onboarding

streamline information gathering with ACE Alternatives

Streamlined information gathering

From investor qualification to AML/KYC compliance, we streamline the entire process for efficiency and accuracy.

customise LP experience with ACE Alternatives

Tailored for different investor needs

Designed to meet the unique needs of semi-professional, opt-in professional and institutional LPs alike.

smart data capture with ACE Alternatives

Smart data capture for a user friendly experience

Simplify information gathering for both individual investors and entities with intuitive, user-friendly tools.

end to end human support with ACE Alternatives

Dedicated human support from start to finish

Receive personalized guidance and support at every stage of the onboarding journey.

Trusted, fast, and compliant
onboarding solutions for funds

13,000 documents, 190+ countries, one secure verification solution

Swap out traditional ID/passport notarization for our advanced digital identity verification, designed to prevent fraud by confirming users are “live” through real-time tasks. Save time, build trust, and meet global regulatory requirements effortlessly with one powerful platform.

digital verification with ACE Alternatives
investor risk scoring by ACE Alternatives

Make informed closing decisions with investor risk scoring

Empower your closing decisions with comprehensive investor risk scoring. Gain clear insights into investor profiles, ensuring secure, compliant, and strategic choices at every stage of the process.

One-click subscriptions for repeat investors

No more wasting time providing the same information repeatedly. With our auto-filled forms, repeat investors can skip redundant steps and complete fund subscriptions in record time. Streamline the entire process while ensuring full compliance and accuracy, giving investors a seamless and efficient experience every time.

one click onboarding with ACE Alternatives
entity lookup with ACE Alternatives

Entity lookup replacing lengthy AML procedures

Access comprehensive global business data and ownership structures with ease. Instantly retrieve commercial register information from over 300 jurisdictions, uncover corporate hierarchies with original documents, and identify UBOs, shareholders, and directors.

Track investor progress with ease

Manage every step of investor onboarding seamlessly with real-time tracking for commitments, subscriptions, and compliance progress. Our platform simplifies e-signature collection, monitors KYC completion, and ensures subscription progress is fully visible. Stay compliant with global standards like eIDAS and ZertES while having complete transparency and control.

onboarding progress tracking with ACE Alternatives

Investor onboarding requirements are increasing

ACE helps you stay one step ahead

5000

Investors onboarded/year

Streamline fund operations with our tech-driven solutions, minimizing manual input and reducing the risk of errors significantly.

10,000 hours

Saved for fund managers

Our automated systems accelerate capital calls, distributions, and reporting, slashing processing times and boosting efficiency.

80%

Faster closings

Proactively manage regulatory requirements with real-time updates, ensuring compliance and reducing audit risks.

24/7

Progress Tracking

Access real-time updates that mirror your LP’s events. Track insights through a transparent and dynamic onboarding process.

Trusted by 5,000+ investors

From launch to exit

ACE Alternatives is your end-to-end partner

Fund administration services by ACE Alternatives

Fund administration

From general set up to running your fund’s lifecycle events, our services easily adapt to your fund’s growing and changing needs.

Compliance and regulatory services by ACE Alternatives

Compliance and regulatory

Stay ahead of complex regulations with our proactive compliance solutions. We handle every detail—from regulatory filings to investor due diligence.

Tax solutions for alternative assets by ACE Alternatives

Real time tax reporting

Access accurate, up-to-the-minute tax reporting that keeps your fund aligned with regulatory requirements. Simplify tax season and make informed decisions year-round.

Connect with our investor relations experts

Connect with our investor relations experts

Kristina Nikaj Compliance Manager at ACE Alternatives

Kristina Nikaj

Compliance Manager

Connect

Natalia Hrynyk Compliance Manager at ACE Alternatives

Natalia Hrynyk

Compliance Manager

Connect

Zuzana Dittes customer operations manager at ACE Alternatives

Zuzana Dittes

Customer Relations Manager

Connect

Johanna von Hermann VP of Customer Excellence at ACE Alternatives

Johanna v. Herman

VP, Head of Customer Excellence

Connect

Stephanie_von_Behr (credit Katja Hentschel)

Stephanie v. Behr

Sr. Manager Customer Operations

Connect

Johanna Rolf Senior Key Account Manager at ACE Alternatives

Johanna Rolf

Sr. Manager Customer Operations

Connect

FAQs

What information is required for investor onboarding for alternative assets funds?

Investors typically need to provide personal identification, proof of address, tax documents, and financial details. Additionally, institutional investors may need to provide information on entity structure and ownership. For more detailed information please contact us.

The timeline for onboarding can vary depending on the complexity of the investor’s background and the fund’s requirements. However, with efficient technology, the process can be significantly shortened, often taking a few days to weeks.

Investor risk is assessed during onboarding through identity verification, source of funds checks, screening against sanctions and watchlists, and evaluating factors like geographic location and investment activity. These steps help identify potential money laundering, fraud, or compliance risks.

An AML check entails screening the provided information of an individual or company against various reputable databases. This process includes cross-referencing Sanctions Lists, Politically Exposed Persons (PEP) lists, Relative and Close Associates (RCA) lists, adverse media, and even conducting Google searches. The results of an AML check play a key role in assessing and determining the potential risks associated with the entity.

Absolutely. Security and privacy are our top priorities. We operate in full compliance with GDPR, ensuring that all personal data is handled responsibly and transparently. Our processes prioritize data subject rights, data minimization, and regulatory adherence to protect user privacy and maintain trust.

Our process leverages a comprehensive database of ID templates with detailed specifications like data points, borders, and fonts. AI analyzes the ID photo, classifies the document type, and applies verification rules. Data from visual elements and Machine Readable Zones (MRZ) is cross-checked for consistency and authenticity, with features like signatures and barcodes verified for anomalies. Results are securely accessible to our authorized personnel, ensuring real-time accuracy and fraud prevention.

First or final closing?
Let’s discuss.

Whether you’re navigating your fund’s first closing or final, we have the expertise and technology to make investor onboarding seamless. Let’s connect and explore how we can drive your success at every stage.